Shipping policy

Shipping Policy

Thank you for shopping with Dime Luxe Extensions. Please review our shipping policy carefully before placing your order.

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• Processing time does not include shipping time.

• During high-volume periods or promotions, processing times may be extended.

Shipping Time

• Shipping timeframes are estimates provided by the carrier and are not guaranteed.

• Once an order has shipped, delivery times are outside of our control.

Order Accuracy

• Customers are responsible for providing the correct shipping address at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Address changes are not guaranteed once an order is placed.

Lost, Stolen, or Delayed Packages

• Dime Luxe Extensions is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.

• Any delivery issues must be resolved directly with the shipping carrier.

Shipping Fees

• Shipping fees are non-refundable.

• Refused or returned packages due to incorrect address or delivery failure will not be resent.

International Shipping (if applicable)

• International customers are responsible for customs fees, duties, and taxes.

• We are not responsible for delays caused by customs processing.

Shipping Confirmation

• Tracking information will be sent via email once your order has shipped.

• Please allow up to 24 hours for tracking to update.